Hearing Loss FAQ's
You can sign up to for an affordable aftercare package, which covers visits and batteries.
Eligible pensioners and veterans can enjoy the standard inclusions including batteries and repairs and consumables available using the ‘Office of Hearing Services’ battery and maintenance program.
We accept Mastercard, Visa and Amex and bank transfers. Payment can be made online or at the fitting.
No, not if properly fitted by a qualified hearing professional.
A properly fitted hearing aid modulates the sound levels to provide appropriate levels of sound for hearing but not too much to cause damage to your ears.
It is wise to insure your hearing aids under your home and contents insurance. This will give you peace of mind for these valuable items are so important for your quality of life.
You don’t require a referral for the hearing aid fitting.
We work closely with Ear, Nose and Throat specialists so if a problem is identified during your fitting we can easily and quickly arrange an appointment with an ear specialist.
We source our hearing aids from the same Australian manufacturers used by our higher priced competition. The hearing aids are identical but the mark up is not. We pass the savings on to you.
Yes, we offer a full refund less $250 consultation and processing fee.