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We like to keep the process of buying, configuring and maintaining your hearing aid simple. Here’s our 4 step process:

Buy a Hearing Aid Sydney

1. Assess

Assess your hearing with an audiogram (hearing test) – To recommend the best hearing aid for you, we need you to have an audiogram (hearing test). We will ask you to upload your recent audiogram or you can take our 3 minute online hearing test.
  • Hearing aids have a variety of specifications, limitations, strengths and weaknesses.
  • Advising you which hearing aid would best address your level of hearing loss and offer you all your required features is initially based on a hearing assessment (audiogram).
  • If you have had a recent hearing test, you can upload this for us to review so we can best advise you.
  • If you have not had a recent hearing test, you can take our 3 minute online hearing test.
Buy a Hearing Aid Sydney

2. Select

Choose the best hearing aid for you from our extensive selection – Pick the hearing aid you want from our unique recommendations based on your hearing loss levels, preferences and our innovative and technologically advanced selection.

  • It is possible to browse our available hearing aids on our website and let us know if you have a preference.
  • You or others you know may have also had previous experience with hearing aid brands or models - let us know so we can take this into consideration.
  • We strive to match the best hearing aid to your unique pattern of hearing loss and requirements to ensure that you get the best results possible.
  • We will price match any comparable Australian price.

If you are still unsure which device is best for you, call or book an appointment. 

3. Fit

Custom fit, tuning and calibration by our expert team – You only need to visit us at our office once to have your new hearing aids fitted by our experts. Your new hearing aids will be tuned, calibrated and connected to your devices.

Although we would prefer you to visit us, we do offer a full telehealth audiology option to accommodate those that require a remote solution.

  • An integral part of getting new hearing aids is to have them fitted with a face to face consultation.
  • One of our expert team will arrange a visit for you at our office where your selected hearing aid will be fitted to your ears. We have offices at Chatswood, Neutral Bay, Gladesville, Eastern Suburbs and Bella Vista.
  • We will set you up with connectivity to your devices, and then tune and calibrate your new devices to ensure that your experience is as flawless as possible.
Hearing You How We Work

4. Support

Ongoing support for the life of your device – We will continue to provide help and support for the life of your device. We can consult via telehealth and at your request, remotely connect to your hearing aids to tune or calibrate them, wherever you are.

  • Although we are confident we will provide the best advice and fitting upfront, it is important that hearing aids are checked and maintained over time.
  • We know your time is valuable and when needed we want to make the process of maintenance as seamless as possible.
  • With your permission, we can remotely connect to your hearing aids in order to tune and calibrate them, without the need for you to come in for further face to face consultation.
  • We will continue to support you for the life of your device.

Need some help selecting the best solution for your hearing condition?